Marco Polo Liverpool

SCH has helped Liverpool to be named the ‘Best UK Port of Call’ and Southampton the ‘Best UK Departure Port’ by Cruise Critic, the world’s largest cruise review site.

SCH, supported by its specialist recruitment agency Pathfinder Personnel, is in its first year of supplying stevedore and other related services to Liverpool Cruise Terminal(LCT), augmenting the services of sister company Cruise and Passenger Services (CPS), which has been providing valet car parking at LCT for the past three years.

Equally, SCH is one of the leading stevedores in the Port of Southampton where its CPS sister company also operates.

For Liverpool, the award for 2016 follows previous in 2013 and 2014. “This award is without a doubt down to the hard work and much valued contribution of everyone who works here at the cruise terminal, whether that be in security, stevedoring, passenger services, operational support, tourist information or our fabulous team of Cruise Ambassadors and performers,” said Liverpool’s Cruise Manager Angie Redhead.

“Liverpool is going from strength to strength as a passenger destination and I am sure this award will result in more cruise visitors in the future.”

Southampton has enjoyed a near-unassailable position as Best UK Departure Port, claiming the top spot for the eighth year in a row, but the port – Europe’s busiest in terms of turnarounds – does not rest on its laurels with multi-million pound investments in its terminals.

The Cruise Critic awards highlight excellence in cruise travel, and are selected by an international panel of cruise journalists, recognising the very best cruise lines, ships and ports. Southampton also recently won the Port of the Year at the Seatrade Cruise Awards.

SCH Director Kevin Hulme added: “We are delighted to have contributed to these latest successes for Liverpool and Southampton ports and are committed to further improving our services to help ensure that both continue to grow their cruise business.”

Cruise Critic UK editor Adam Coulter said: “These awards consider the needs of UK travellers — whatever their budget, and personal preferences — to help them plan the perfect holiday on the water.

“The ever-increasing itinerary and ship options offered are impressive, and by sharing our combined first-hand insight and expertise, we can celebrate some of the top choices available.”

Cruise award


Cruise Capability

SCH underlined its credentials as the UK’s most extensive provider of cruise ship services by supporting over 8,000 passengers in three different ports in a single day.

Biggest operation came in Southampton where the port terminal operators helped to disembark nearly 4,000 passengers from the Navigator of the Seas as part of its regular support of Royal Caribbean International calls in the port.

Having completed disembark, the SCH team then helped to embark a similar number of passengers and their thousands of bags and suitcases ready for the Navigator of the Seas’ next voyage to Western European destinations. In addition, hundreds of tonnes of stores were loaded.

Simultaneous operations in Liverpool and Portsmouth

In Liverpool, SCH, supported by its in-house agency Pathfinder Personnel, carried out a similar turnaround for Cruise and Maritime Voyages’ vessel Marco Polo, with 800 passengers disembarking from a cruise to Iceland and Northern Lights locations and a similar number joining her for a two-day Dublin mini-cruise.

Hapag Lloyd’s small expedition cruise ship Bremen arrived in Portsmouth as part of a Hamburg to Lisbon cruise with SCH’s sister company Southern Maritime Services supporting the day call that saw nearly 160 passengers enjoying a wide range of day trips.

SCH Cruise Operations Manager Glen Gardner explained: “Handling three cruise ships on the same day at different ends of the country demonstrated our extensive expertise in cruise vessel operations. Our specialist teams based in each port are experts in dealing with operations ranging from thousands of passengers to much smaller groups with specific requirements.”




SCH has launched a new service for forwarders offering specialist cargo loading services on flat racks in the Port of Southampton.

Based on its expertise in securing and lashing high and heavy cargoes, SCH will utilise dedicated facilities in the Port’s Western Docks to load out-of-gauge or conventional sized cargoes on 20ft,40ft or 45ft racks.

The new facility is within a short distance of Southampton’s container port which hosts a network of global services. Alternatively, cargoes can be loaded on ro-ro vessels. SCH is the Port of Southampton’s major stevedore for deep-sea ro-ro cargoes and operates its own haulage equipment.

SCH Operations Director Lee Davis explained: “We will provide a turn-key service, including the provision of flat racks and trailers, expert securing and lashing and transport to the point of loading.

“Securing large cargoes, particularly out-of-gauge loads, on flat racks requires specialist expertise and we will use our considerable experience to ensure that every piece of equipment we secure meets the relevant criteria in this area. We have all the attributes and facilities to guarantee an efficient service.”