SCH plays a key role in supporting the Port of Southampton’s position as Europe’s leading port for cruise ship turnaround operations.
Our comprehensive service starts from the moment, if required, we secure the ship alongside. The movement of thousands of passengers and hundreds of tonnes of stores demands a well planned and executed operation, driven by our commitment to cruise ship operators that their passengers enjoy a seamless transition on or off the vessel.
We therefore provide experienced baggage handlers who move luggage carefully and securely onto the ship or into clearly laid out baggage halls for disembarking passengers to collect. We also provide support to passengers who need personal assistance with their baggage or specialist wheelchair care, utilising our trained wheelchair personnel.
Cruise ship turnarounds often mean taking on considerable volumes of hotel, food and beverage stores. Whether the movement is by fork lift, telehandler, platform, cage or conveyor, we have the equipment and expertise to transfer stores rapidly and efficiently from quayside to ship.
Our experience ranges from handling some of the world’s biggest cruise ship callers to smaller, specialist vessels. We therefore recognise the specific requirements of passenger operations at both ends of the spectrum.
Through our sister companies, we also provide ancillary services such as security, delivered by SIA trained personnel, and vehicle reception, parking and valeting services – all part of the comprehensive operation that makes SCH the preferred choice for cruise lines who insist on a premier port service.