The Service
What Our Cruise Ship Service Offers
As the leading cruise turnaround port in Northern Europe, the Port of Southampton plays a crucial role in the cruise industry. At SCH, we are proud to support this sector by delivering exceptional service to cruise lines and their guests. Our service begins by mooring the ship, ensuring smooth turnarounds. We efficiently manage passenger movement, baggage handling, loading of stores, including food and hotel supplies. We also operate in major UK ports and in addition our sister company CPS offers valet parking for Cruise Lines including Carnival UK, Virgin Voyages, Ambassador, Fred Olsen and SAGA.
What Our Clients Say
We are excited to be building a partnership with SCH for our cruise ship turnaround and valet parking services in Portsmouth. Their commitment to excellence and reliability has quickly established them as a valued partner in our operations. SCH provides a dedicated staff to assist us, ensuring everything runs smoothly as we expand our collaboration. In addition to turnaround services, CPS Cruise and Passenger Services also offers valet parking for our guests, enhancing their overall experience. With their keen attention to detail and efficient processes, SCH plays a crucial role in upholding Virgin Voyages’ high standards for our guests.
Virgin Voyages
We have a longstanding partnership with SCH for our cruise ship handling needs, and they have consistently proven to be a trusted and valued partner in our UK operations. SCH reliably dispatches experienced team members to assist with our port operations, particularly in new or international locations where RCCL may require support, such as Iceland, India, and beyond. Their keen attention to detail, efficient coordination, and commitment to providing a seamless and enjoyable guest experience are vital to ensuring smooth port operations and upholding Royal Caribbean Group’s high standards for our guests.
Royal Caribbean Group
Why Choose Us?
SCH Benefits
Our Competitive Advantage
A key strength of SCH is our in-house recruitment agency, Pathfinder Personnel, which allows us to meet industry demands effectively. We prioritise sourcing local labour in each port we operate in, and our staff are versatile, supporting various operations to deliver seamless service across the board.
